Our code of practice.

Our facilitators abide by our code of practice to be professional, compassionate and uphold confidentiality. In addition, apprenticeship facilitators are trained to master the art of the GROW mentoring model, in particular:

•  Effective questioning

•  Mediation

•  Active listening

•  Facilitate the process of reflection on how to make improvements

• Reflect on information gathered and evaluate the client’s progress

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Facilitators are trained to identify and address:

• The scares of street violence and low self-esteem 

• The effect of poor education 

• The damage of poor guidance 

• The consequences of persistent anger 

• The destruction of fear 

• The impact of illegal drugs, egotism, poverty

• Domestic violence and abuse

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